Whitelisting a Domain

Domain Whitelisting auto-grants workspace access to everyone on your email domain.

Set up domain whitelisting

1. Open Workspace Settings — go to Settings in the Theneo sidebar, then Workspace Settings under the Admin section.
2. Enable whitelisting — find the Domain whitelisting section, enter your domain (e.g. yourcompany.io), and toggle it On.
3. Assign permissions — choose the default permission level for new users from the dropdown: Viewer, Editor, or Admin.

Manage project access

1. Open Project Settings — select the project from your dashboard and click its Settings tab.
2. Configure access — in Access Management, use the Project access management dropdown to set visibility: Private, Public, or Domain (accessible only to users on the whitelisted domain).
3. Set workspace permissions — toggle Anyone in the workspace can view or edit the project and choose the permission level, setting the default access for all whitelisted-domain users.

Automatic user addition

Once enabled and configured, users whose email matches the whitelisted domain are automatically added to the workspace with the default permissions you set.

Tips & best practices

• Review permissions regularly to keep them aligned with your access policies.
• Communicate changes to your team to avoid confusion.
• Use domain-specific emails so team members fully benefit from the feature.

Requirements & limitations

• Email domain verification — your domain must be verified with Theneo; only matching addresses are auto-added.
• Permission levels — understand the implications of Viewer, Editor, and Admin to avoid unintended access.
• Project visibility — setting a project to Domain restricts access to whitelisted-domain users, even if it's otherwise public.